Privacy Policy

Last updated: August 2, 2024

Welcome to shop.7orbitals! (Parent Company TJ INFOTEK) This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases on our e-commerce website.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
Account Information: Username, password, and preferences if you create an account.
Order Information: Details of products you purchase, order dates, and delivery information.
Usage Information: Information about how you use our website, including IP address, browser type, referring/exit pages, and operating system.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance user experience and gather data on website usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: To process and deliver your orders, including sending order confirmations, updates, and receipts.
Customer Service: To provide customer support and respond to inquiries.
Personalization: To tailor our website, products, and services to your preferences.
Marketing and Promotions: To send promotional materials, newsletters, and other communications regarding our products and services.
Analytics and Improvement: To analyse usage patterns and improve our website and services.
Legal and Security: To comply with legal obligations and protect our rights and interests.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when required to do so by law or in response to legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.